Amelia argues that a personalized welcome email is now essential because people sign up for too many lists to remember, and that a missing or template welcome email damages trust from the start โ especially as AI floods inboxes.
08:06It's also really helpful to ask them to drag you to their primary inbox. Now I personally am not a Gmail user, but what I learned from Dawn at Flodesk last fall is that this is becoming more and more important. Gmail wants to see that people are engaging with their emails, and they love when somebody pulls you out of the promos tab and puts you in their primary inbox. I think this is gonna become more and more important as we see more and more AI integration and email service providers. Those robots are gonna be sending so many emails to promotions or spam folders.
08:43And so when people join our list, we really wanna make sure they know who we are, what we're gonna send them, and then hopefully also they choose to put us in their primary inbox. So again, rule number one is welcome people to your list. Now as I'm saying this, I also wanna emphasize that welcoming people to your list can be super simple. I'm not saying that you need to have an 11 email welcome sequence that comes out over the course of twenty one days after someone joins your list and tells them every single thing they could ever need to know about you and your business and your offerings, as well as your best ideas you've ever had, plus exciting new things and discount codes for them. Like, we don't have to do it all at once, my friends.
09:25Welcoming people to your list can be one single email where again, you just say hello. You tell them who you are. You tell them what you're gonna share, and you tell them how often they can expect to hear from you. And maybe we ask them to drag you to the primary inbox. I really think that's all we need.
09:41And in fact, I am hearing from folks that they're kinda over the long welcome sequences that they like when it's just like, hello, and then I'm on the list. And so I'm not saying you have to do a lot here, and I'm not even saying you have to, like, set up an entire automated sequence. With almost every email service provider, even the ones that don't have sequence automations, they typically will allow you to send a welcome email. For instance, Substack does not have automations, but they do allow you to send a welcome email. And let me tell you, I would say over 50% of the time that I sign up for a new Substack newsletter, I just get the boring template you signed up for this newsletter email, and I hate it.
10:25They're so boring. I don't wanna see that. What I wanna see is your unique and interesting welcome to your list. That's the first way you signal to me that you have actually thought about the people who you're writing to, and that you want them to have a good experience. Having that welcome email tells your readers that you're thinking about them as much as you are about yourself, and that is how we build trust, which is more important than ever in our marketing.
10:51In this era of slop and scammers, trust is the most important thing we can cultivate. So why not do that as soon as someone gives you their email? That's what a welcome email does. It says, hey. Thanks for being here.
11:03I hope you learn to trust me. No email does nothing for you, and a template email can harm that trust from the get go. So my number one rule for email marketing and newsletters in 2026 is welcome people to your list. Set up the welcome email. Alright.
11:21Rule number two is find your rhythm and don't force it. In 2026, I do not want to get any more emails that say, I didn't know what to write to you this week, or I skipped a week because I didn't have anything to say, or I'm so sorry I haven't been in your inbox for a while. I myself have sent those emails. I am quote unquote guilty of this. I have done it, and sometimes it is called for.
11:48If you have not emailed your list in six months, it might be nice to acknowledge that when you send the first email. But if you are constantly apologizing for not meeting your own made up schedule, your audience will start to wonder why you don't even know what you're doing. And so I want to free you from the fake rules of email consistency, because they are made up. They are not real. Somewhere along the way, many of us came to believe that we had to send one email a week on the same day every week.
12:23We had to send our email newsletter every Monday or every Wednesday or every Friday. And I think part of the reason we came to believe that is because that type of cadence can work to build familiarity and trust through consistency. But consistency is only one way to build trust. I think I've said this on the show before, that one way you can build trust with an audience is to be consistent in your cadence, aka to send an email at the same time every week or every month. That's how I show up on this podcast.
12:56Right? Like, when off the grid is in season, we have a new episode every single Wednesday. I do that so you can count on it, and that shows you you can trust me, which I think is super important for somebody who's out there talking about marketing. Right? Like, I want to earn your trust, and I keep showing up this way even when I'm tired, even when I'm not totally sure about it, because I believe that that consistent cadence is part of our trust that we've built together.
13:22That said, if something really happened in my life and I couldn't post an episode one week, I also trust that that would be okay. I have built years of this weekly cadence, and I know that you listening wouldn't mind if I missed a week because something was going on. And I do take breaks, and I communicate those, and I'm clear about them. So again, consistent cadence is only one way to build trust. And if writing a weekly email newsletter does not work for you, I would much rather you just stop doing that than struggle to find something to say every week or send a sort of subpar email just to quote unquote be consistent, or be always apologizing that things are coming out late or that you missed a week.
14:07We can let go of that. I give you full permission to stop apologizing in your emails. Missing an email, being late, or not showing up is not a great harm that you have done to your readers. You don't need to apologize for that. So here's what we're gonna focus on instead.
14:20Rather than arriving at the same time every week and forcing yourself to do that, I wanna invite you or encourage you to arrive with value every time you show up. Because if you arrive with value, you will always be welcome. Over the past year, I have really been struck by a few creators who show up in my inbox super randomly. Like, I never know when they're gonna be there. I never know how many emails I'm gonna get.
14:48I never know if this is just a one off or a sequence that they're starting, but every time they're there, they provide so much value. They're saying interesting and unique and important things, and I am truly grateful that they took the time to write to me. So I'm always gonna read those emails, and I don't care that they don't come at the same time every week. In fact, the way that they sort of, like, punctuate my normal email inbox rhythms feels delightful to me. I mean, maybe I even like that more than if I heard from them every single week consistently.
15:22Because instead of being consistent in cadence, they are being consistent in super high quality. They are being consistent in value. And I think that that is just as much, if not more valuable than being consistent in cadence in these days. Because with generative AI tools, the reality is that at this point, anybody can press a button and write an okay email. So why force yourself to write an okay email at the same time every week if a robot could also do that?
15:53What a robot can't do is send an amazing email at just the right moment. So that's where I think our focus needs to be in 2026. My email rule here is to find your rhythm and don't force it. Now, I obviously just gave us all permission to not write weekly newsletters, but I also wanna say that if your weekly newsletter works for you, I'm not telling you to stop. I'm just saying that we don't all have to use that model.
16:21And if you're not using that model, then you just need to find your own unique rhythm. What I often tell my podcast clients is that you can post at the same time every week or whenever you want, Because either you are building a loyal audience that trusts you to show up consistently in cadence, or your job is to surprise and delight your audience with high quality and value every time you arrive in their pod feed or their inbox. And I share this to say that you get to choose. I don't think one way is better than the other, and I empower and perhaps even implore you to check-in with yourself and see what feels right for you. If weekly feels good to you, do that.
17:02And if it doesn't, do something else. But in 2026, we are not following arbitrary rules anymore. The only way it's gonna work is if it works for you. So your job is to find a few different things that work for you, and then try those out until you find the one of those that works for your community and your audience. And that goes back to my point about welcoming people, because how you create is all about you.
17:29But what you create also has to be about your readers, your audience, your community. If you want to make money from your work, it can't be just about you anymore. So you have to find a way to create in the ways that work for you and also make work that works for other people. That's why in 2026, we are rule number one, welcoming people to our lists, and rule number two, finding our publishing rhythms without force. Those are our first two rules.
17:57Now let's move on to rule number three. Our third email rule of the year is to scaffold consent and success. Now what does that mean? Even reading my notes on this, I'm like, what does that mean, Amelia? But let me tell you.
18:11Here's what that means. If you are anywhere beyond the beginner level of email marketing, I think that segments really matter. I think we could all be using opt ins and opt outs as on ramps and off ramps to our email marketing. Now this is a little different if you just send a newsletter and you're not really selling things on your newsletter, but if you are ever doing email marketing campaigns, at this stage, I think we need to be inviting people to opt out of them if we're gonna send, you know, multiple emails in a week about something, or to opt into them if we want to know who's really interested in what we're selling. I think that the days of selling everything you sell to your whole list every time are kind of over.