Privacy Policy

Introduction

Last Updated: June 15, 2026

This Privacy Policy explains how donato.digital (“Donato,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you access or use donato.digital and any websites, pages, software, browser extensions, tools, content, data, features, and services made available by or through donato.digital (collectively, the “Service”).

By using the Service, you acknowledge that you have read this Privacy Policy.

If you do not agree with this Privacy Policy, do not use the Service.

1. Scope

This Privacy Policy applies to information collected through the Service, including Donato’s website, creator pages, podcast pages, episode pages, account features, creator tools, enrichment features, analytics features, optional browser-extension functionality, coupon features, merchant-attribution features, and creator-support features.

This Privacy Policy does not apply to third-party websites, merchants, podcast platforms, payment providers, affiliate networks, AI providers, analytics providers, or other third-party services that Donato does not control. Your use of third-party services is governed by their own privacy policies and terms.

2. Information We Collect

We may collect information directly from you, automatically through the Service, from public sources, from creators or their representatives, and from third-party service providers or partners.

2.1 Account Information

If you create an account, sign in, or use account-based features, we may collect:

email address
login, authentication, and verification information
account identifiers
display name
user role or account type
creator-support preferences
account settings
communication preferences
information you provide when contacting support

We may use passwordless login, email verification, one-time codes, tokens, or other authentication methods. We do not need your merchant account passwords to provide the Service.

2.2 Creator and Podcast Information

If you are a creator, publisher, podcast representative, or someone submitting podcast-related information, we may collect:

name
email address
podcast name
creator name
website links
RSS feed links
social links
profile descriptions
show descriptions
episode information
artwork, images, logos, avatars, or cover images
transcripts, show notes, metadata, summaries, or other podcast-related materials
onboarding information
feedback, comments, requests, or messages you provide

Some creator, podcast, and episode information may be displayed publicly as part of the Service.

2.3 Public and Third-Party Podcast Information

We may collect, process, organize, or display podcast-related information from public or third-party sources, including:

public RSS feeds
public websites
podcast directories
public episode metadata
public creator information
public show descriptions
public episode descriptions
public transcripts or transcript excerpts
public artwork or links
third-party data providers

This information may relate to creators, hosts, guests, publishers, podcasts, episodes, topics, and other podcast-related content.

2.4 Content and Materials You Provide

We may collect any content, files, links, data, or materials you submit, upload, authorize, or otherwise provide through the Service, including:

text
images
audio-related metadata
transcripts
podcast materials
brand assets
support requests
feedback
survey responses
messages
creator applications
experiment or beta feedback

2.5 Usage, Device, and Log Information

When you use the Service, we may automatically collect:

IP address
browser type
device type
operating system
referring and exit pages
pages viewed
links clicked
timestamps
session information
approximate location derived from IP address
language settings
error logs
diagnostics
interactions with Service features
other technical information about how the Service is accessed or used

We use this information to operate, secure, debug, improve, and measure the Service.

2.6 Browser Extension Information

If you install or use the Donato browser extension, we may collect or process information needed to provide extension functionality.

Depending on the feature, browser permissions, user settings, merchant website, and technical implementation, this may include:

browser-extension installation or usage information
extension settings
authentication status
merchant domain or hostname
page URL
whether a page appears to belong to a supported or participating merchant
whether a page appears to be a cart, checkout, coupon, or shopping-related page
coupon codes tested, applied, or attempted
coupon success or failure information
before-and-after cart totals
subtotal, total, discount, and currency values
error information
attribution events
click or redirect events
timestamps
locally stored extension preferences or state

The browser extension may request broad browser permissions so that it can detect supported merchants, provide coupon functionality, support attribution, and operate across merchant websites. Not all permissions are used on every website or during every browsing session.

We do not intentionally collect payment card numbers, bank account numbers, passwords, or the contents of password fields through the extension. Merchant checkout and payment information is entered on merchant websites, not on Donato.

However, URLs, page titles, merchant pages, cart information, and checkout-related pages may contain personal information if a merchant includes such information in the page or URL. You should not use the extension on websites or pages where you do not want Donato-related functionality to process page information.

You can disable or remove the browser extension at any time through your browser settings.

2.7 Coupon, Merchant, and Attribution Information

If you use commerce-related features, we may collect or receive information related to merchant visits, coupon attempts, affiliate attribution, and creator support, including:

merchant name or domain
merchant identifier
click or redirect information
coupon codes
coupon attempt results
cart total or discount information
transaction or order identifiers provided by merchants or affiliate networks
purchase amount
currency
commission amount
commission status
refund, reversal, or chargeback status
attribution status
selected creator or creator-support allocation
timestamps and reporting information

We may receive this information from the browser extension, merchants, affiliate networks, attribution providers, or other partners.

Donato is not the merchant of record for purchases from third-party merchants. Merchants and payment providers may collect additional information directly from you under their own privacy policies.

2.8 Payment, Billing, and Payout Information

If we offer paid features, subscriptions, creator payouts, or other payment-related functionality, we or our payment and payout service providers may collect information needed to process payments, invoices, refunds, taxes, fraud checks, compliance checks, or payouts.

This may include:

billing contact information
payment status
subscription status
invoice information
payout eligibility information
tax documentation or tax identifiers where required
payment processor identifiers
fraud-prevention information

Payment card details, bank account details, and payout credentials may be collected and processed by third-party payment or payout providers rather than Donato.

2.9 Communications

If you contact us, subscribe to updates, request support, submit a form, join a beta, or communicate with us, we may collect:

name
email address
message content
attachments
support history
communication metadata
preferences

We may use this information to respond to you and maintain records of communications.

3. Information We Do Not Intentionally Collect

We do not intentionally collect:

payment card numbers through the Donato website or extension
merchant account passwords
bank account credentials, except where processed by a payment or payout provider
password field contents
private messages from third-party websites
sensitive personal information unless you choose to provide it or it appears in content you submit or authorize

Podcast transcripts, episode content, creator materials, URLs, public pages, or user-submitted content may contain personal or sensitive information. You are responsible for ensuring that you have the right to provide such content to Donato.

4. How We Use Information

We may use information for the following purposes:

to provide, operate, maintain, and improve the Service
to create, display, structure, enrich, and maintain creator, podcast, and episode pages
to generate summaries, metadata, tags, themes, structured information, and other enrichment outputs
to authenticate users and manage accounts
to provide creator tools and account features
to provide browser-extension functionality
to detect participating merchants
to test, apply, and evaluate coupon codes
to support merchant attribution, affiliate attribution, and creator-support features
to calculate, verify, report, or administer commissions, allocations, payouts, reversals, and related activity
to analyze usage and improve performance
to debug errors and maintain security
to prevent fraud, abuse, scraping, manipulation, unauthorized access, and misuse
to communicate with you
to provide support
to send administrative, security, transactional, or service-related messages
to manage beta programs, experiments, and feedback
to comply with legal obligations
to enforce our Terms of Use and other policies
to protect the rights, safety, and property of Donato, users, creators, merchants, partners, and others

5. AI and Automated Processing

We may use artificial intelligence, machine learning, automation, or other computational methods to process podcast-related information, creator materials, transcripts, metadata, public information, user-submitted content, and other materials.

This processing may be used to generate or assist with:

summaries
descriptions
tags
metadata
topic extraction
questions answered
themes
quotes
listening paths
structured podcast information
search or discovery features
quality review
classification
analytics

We may use third-party AI providers or infrastructure providers to perform some of this processing. We take steps intended to limit the information shared with such providers to what is reasonably necessary for the relevant feature.

You should not submit confidential, sensitive, proprietary, regulated, or third-party information unless you have the right to do so and are comfortable with Donato processing it as described in this Privacy Policy.

6. How We Disclose Information

We may disclose information as described below.

6.1 Service Providers

We may disclose information to vendors, contractors, and service providers that help us operate the Service, including providers of:

hosting
databases
cloud infrastructure
email delivery
authentication
analytics
logging and diagnostics
customer support
AI processing
payment processing
payout processing
fraud prevention
security
affiliate attribution
product analytics
data storage

These service providers may access information only as needed to provide services to us, subject to contractual or technical restrictions where appropriate.

6.2 Creators and Creator-Support Features

If you use creator-support features, we may disclose limited information to creators or make information available in creator dashboards, reports, or payout statements.

Depending on the feature, this may include:

aggregated support activity
selected creator-support allocations
transaction or commission status
payout-related information
display name or other limited account information, if the feature makes it visible

We may also disclose creator-related information publicly if it is part of a creator, podcast, or episode page.

6.3 Merchants, Affiliate Networks, and Attribution Partners

If you use commerce-related features, we may disclose or receive information from merchants, affiliate networks, attribution providers, and related partners for purposes such as:

tracking qualifying visits or purchases
applying or testing coupons
reporting commissions
detecting fraud
validating attribution
processing reversals, refunds, or chargebacks
calculating creator-support allocations

This information may include merchant identifiers, click identifiers, transaction identifiers, coupon information, purchase amount, currency, commission amount, status, timestamps, and related attribution data.

6.4 AI and Technology Providers

We may disclose content, metadata, transcripts, summaries, or other materials to AI, infrastructure, and technology providers when reasonably necessary to provide enrichment, automation, search, discovery, classification, or related features.

6.5 Public Pages and Public Content

Certain information may be displayed publicly on the Service, including creator pages, podcast pages, episode pages, public metadata, public descriptions, public links, public artwork, summaries, and enrichment outputs.

Do not submit information for public display unless you have the right to do so and are comfortable with it being publicly available.

6.6 Legal, Safety, and Compliance

We may disclose information if we believe in good faith that disclosure is reasonably necessary to:

comply with law, legal process, or government requests
enforce our Terms of Use or other policies
detect, prevent, or address fraud, abuse, security, or technical issues
protect the rights, property, or safety of Donato, users, creators, merchants, partners, or others
respond to claims that content violates third-party rights

6.7 Business Transfers

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, transfer of the Service, or similar transaction.

6.8 With Your Direction or Consent

We may disclose information when you direct us to do so, consent to the disclosure, or use a feature that requires disclosure to function.

7. Cookies, Local Storage, and Similar Technologies

We may use cookies, local storage, browser storage, pixels, SDKs, and similar technologies to:

keep you signed in
remember preferences
operate the Service
provide extension functionality
measure usage
improve performance
detect fraud or abuse
support attribution
understand how users interact with the Service

The browser extension may store certain information locally in your browser, such as extension settings, authentication state, muted sites, cached merchant rules, or the last coupon code applied for a merchant.

You may be able to control cookies and local storage through your browser settings. Disabling these technologies may affect the functionality of the Service.

8. Analytics and Advertising

We may use analytics tools to understand how users interact with the Service and to improve performance, reliability, and product features.

We may also use or participate in affiliate, referral, attribution, or advertising-related systems in connection with optional commerce-related features.

We do not sell personal information for money in the ordinary sense of selling a customer list. However, some disclosures involving analytics, advertising, affiliate attribution, or cross-context activity may be considered a “sale,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws.

Where required by applicable law, we will provide appropriate rights and choices.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

provide the Service
maintain accounts
operate creator, podcast, and episode pages
support attribution, reporting, analytics, and payouts
prevent fraud or abuse
resolve disputes
comply with legal, tax, accounting, and reporting obligations
enforce agreements
maintain backups
improve and secure the Service

Retention periods may vary depending on the type of information, the feature involved, legal requirements, operational needs, and user requests.

If you request deletion of your account or personal information, we may retain certain information as necessary for legal, security, fraud-prevention, accounting, tax, dispute-resolution, backup, or operational purposes.

10. Security

We use administrative, technical, and organizational measures intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the security of your account, browser, device, and email account.

11. Your Choices

Depending on how you use the Service, you may have choices such as:

updating account information
requesting account deletion
unsubscribing from non-essential emails
disabling or removing the browser extension
clearing browser cookies or local storage
changing browser permissions
contacting us about creator, podcast, or episode information
requesting access, correction, deletion, or other privacy rights where applicable

To make a privacy request, contact us at [email protected].

We may need to verify your identity before fulfilling certain requests.

12. U.S. State Privacy Rights

Depending on your state of residence and whether applicable law applies to Donato, you may have certain privacy rights, such as the right to:

know or access personal information we collect about you
request deletion of personal information
request correction of inaccurate personal information
request a portable copy of personal information
opt out of certain sales, sharing, targeted advertising, or profiling
appeal a denied privacy request

To exercise privacy rights, contact us at [email protected] with the subject line “Privacy Request.”

We will respond as required by applicable law. We may deny requests where permitted by law, including where we cannot verify your identity or where retention is necessary for security, fraud prevention, legal compliance, accounting, dispute resolution, or operation of the Service.

We do not knowingly sell or share personal information of children under 16.

13. California Privacy Notice

If California privacy law applies to Donato and to your information, California residents may have additional rights regarding personal information.

The categories of personal information we may collect include:

identifiers, such as email address, account identifiers, IP address, and device identifiers
internet or other electronic network activity, such as page views, URLs, clicks, interactions, and extension activity
commercial information, such as coupon attempts, merchant attribution, commission status, and transaction-related information received from partners
professional or public creator information, where you provide or publish it
audio, visual, or similar information, such as podcast-related materials, artwork, images, or transcripts you provide or authorize
inferences or analytics derived from use of the Service
sensitive personal information only if you choose to provide it or it appears in content you submit or authorize

We collect and use these categories for the purposes described in this Privacy Policy.

We may disclose these categories to service providers, contractors, creators, merchants, affiliate networks, analytics providers, AI providers, payment providers, legal or compliance recipients, and business-transfer recipients as described in this Privacy Policy.

We do not use sensitive personal information to infer characteristics about you.

We do not sell personal information for money. Certain disclosures involving analytics, advertising, affiliate attribution, or cross-context activity may be considered a “sale” or “sharing” under California law. If we engage in activities that require a California opt-out right, we will provide the required notice and choice.

California residents may contact us at [email protected] to submit a privacy request.

14. Children’s Privacy

The Service is not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

If you believe a child under 13 has provided personal information to Donato, contact us at [email protected].

15. International Users

The Service is intended primarily for users in the United States.

If you access the Service from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. Those countries may have data protection laws that differ from the laws of your location.

By using the Service, you understand that your information may be transferred to and processed in the United States and other jurisdictions.

16. Third-Party Links and Services

The Service may link to or interact with third-party websites, merchants, podcast platforms, AI systems, payment providers, affiliate networks, analytics providers, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

You should review the privacy policies of third-party services before using them or providing information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may provide notice by posting the updated Privacy Policy on the Service, updating the “Last Updated” date, or using another reasonable method.

Your continued use of the Service after an updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.

18. Contact

If you have questions or requests about this Privacy Policy, contact us at:

donato.digital

[email protected]